Privacy & Cookies

This Inspections Portal is operated for Denton County Emergency Services District No. 1 to manage permits, inspection payments and appointments.

Information used by the portal

We use the contact and company information you provide, your verified phone number, property and project details, permit and inspection records, payment references and appointment information to provide these services. Phone verification controls access to records associated with that number. Use a number you are authorized to use for those records.

Cookies and browser storage

This portal uses cookies and browser storage to keep you signed in securely and support permit applications, payments and inspection scheduling. Blocking these technologies may prevent parts of the portal from working. Signing out ends your portal access; clearing browser storage does not delete District records.

Service providers

Phone verification uses Twilio. Payments use the payment provider shown at checkout; card details are entered on the provider's checkout page. We use ClickUp for operational records and Microsoft 365 for calendars and staff access. Email delivery uses the District's mail services. Your browser also connects to services that deliver website libraries.

When enabled, Google reCAPTCHA helps protect phone verification against automated abuse. Loading and completing its challenge sends browser and device information to Google. Google's Privacy Policy and Terms of Service apply.

Records and corrections

District records are handled under applicable retention and public-information requirements. Do not submit unnecessary sensitive information. Updating your contact profile does not change previously submitted permits, payment receipts or confirmed appointments. Contact the office for help correcting those records or changing the phone number used to access them.

Questions or assistance

For privacy questions, corrections or help using the portal, use Help in the menu to contact the office.